Arpana Jaiswal

Head Human Resources at Umbrella Infocare

Arpana Jaiswal has a solid work experience in the field of Human Resources. Arpana is currently serving as the Head of Human Resources at Umbrella Infocare, a Noventiq company since February 2022. Prior to this, they worked as the Head Human Resources at Umbrella Infocare from January 2019. In this role, they partnered with leadership and people managers on HR functions such as organizational change, compliance, and employee engagement. Arpana also developed and administered employee policies and provided advice to the leadership team on employee relations and performance management.

Before joining Umbrella Infocare, Arpana worked as an HR Manager at First Tek, Inc. from August 2016 to June 2018. Arpana managed end-to-end HR activities, implemented HR policies and procedures, and introduced various organizational development interventions.

Arpana also gained experience as an Assistant Manager HR at Inspirisys Solutions Limited from December 2010 to December 2015, and as a Senior HR Executive at MYZEAL IT Solutions Private Limited from April 2010 to October 2010. Additionally, they worked as an HR Executive at MBIT WIRELESS PRIVATE LIMITED from July 2007 to February 2010 and as an Executive - Resourcing at NEC HCL System Technologies Ltd from July 2006 to June 2007.

Overall, Arpana Jaiswal has a diverse and extensive background in HR, with experience in HR management, employee relations, policy development, and recruitment.

Arpana Jaiswal completed an MBA in Human Resource Management from the Institute of Management Studies, Noida, from 2004 to 2006. They also obtained a Bachelor's of Science degree in PCM from Guru Ghasidas University. Additionally, they completed a PG Diploma in Computer Application with a specialization in Computer Programming, Specific Applications from the same university. Arpana Jaiswal also attended Holy Cross Convent School Ambikapur, where they completed their HSC and SSC qualifications.

In terms of certifications, Arpana Jaiswal has obtained several credentials. They completed the "Introduction to ESG: Environmental, Social, and Governance" and "The Manager's Guide to Difficult Conversations" certifications from LinkedIn in October 2023. In August 2022, they obtained the "Performance Management: Employee Engagement" certification from LinkedIn. In June 2020, they acquired certifications like "Building a Talent Pipeline from New Recruits to Leadership" from LinkedIn, "Human Resources: Leadership and Strategic Impact" from SHRM, "Human Resources: Running Company Onboarding" from HRCI, "Interviewing Techniques" from LinkedIn, "Managing Organizational Change for Managers" from NASBA, "Mindfulness Practices" from LinkedIn, "Communicating Employee Rewards" from LinkedIn, "HR and Digital Transformation" from SHRM, "HR as a Business Partner" from LinkedIn, "People Analytics" from LinkedIn, "Social Recruiting for recruiters" from SHRM and NASBA, and "Talent Management" from LinkedIn.

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