Sanju Yadav

Sanju Yadav is an experienced professional with a strong background in service delivery and customer management, currently serving as Service Delivery Manager for AWS Cloud Infrastructure at Umbrella Infocare Pvt Ltd since December 2021. Previously, Sanju managed customer service operations for various client tiers at NTT Communications India from November 2013 to December 2021 and addressed escalations as Customer Service Manager. Early career roles include Global NOC Engineer at NTT Communications, where responsibilities involved monitoring services, and Network Engineer at Wipro Infotech. Sanju holds a Bachelor of Engineering in Electronics and Communications Engineering from SRSIT, earned between 2005 and 2009.