Madilyn Carlson

Madilyn Carlson has over a decade of experience in customer care and support, currently serving as Customer Care Manager at UMZU since July 2020, following roles as Assistant Customer Care Manager and Customer Support Specialist. Prior to UMZU, Madilyn held the position of Customer Care Specialist in Tech Support at Aira from June 2017 to July 2020. Earlier experience includes working as a Retail Coverage Merchandiser at Acosta Sales and Marketing Co from September 2013 to January 2018, and as a Public Records Researcher at Southeastern Public Records from August 1993 to September 1998, where responsibilities included researching legal documents and verifying consumer disputes for major credit bureaus.