Ana Isabella Bastos

Isabella Bastos is a Customer Happiness Specialist at Unbabel since April 2024, previously serving as a Customer Success Manager at Veesion from March 2023 to April 2024, where responsibilities included overseeing customer journeys, managing churn prevention, and identifying upselling opportunities. Prior experience includes a Sales Development Specialist role focused on retail sales strategies and market expansion in Brazil, and a Front Office Specialist position at WOTELS HUB, managing guest relations and a team of volunteers. Additionally, Isabella founded Fundação Alegria during the pandemic to support low socioeconomic communities through food, healthcare, and toy distribution. Educational background includes studies at Centro de Idiomas Jackson Dezincourt and Senac Brasil.