Hazuki Okemoto

Hazuki Okemoto is a seasoned professional with extensive experience in translation, customer service, and team leadership. Currently serving as a Senior Editor and Translator at Unbabel, Hazuki specializes in translating customer service emails, movie synopses, and various marketing materials. Previous roles include Customer Service Team Lead at The People's SCE, where responsibilities encompassed managing agent performance and addressing customer inquiries, and positions as Translator and Community Manager at Massive//Media, contributing to software and press release translations while moderating user interactions. Hazuki's background also includes significant experience in customer service at Blocktrade and Timbeter, alongside a solid academic foundation with a Master's degree in Humanities from Tallinn University and a Bachelor's degree in English Language and Literature from Kyoto University of Foreign Studies. Recently completed coursework at UX Academy further enhances Hazuki's skill set.