Zuzana Madarova

Zuzana Madarova has a strong background in client success, operations, and sales, with experience in various industries. From 2013 to 2015, Zuzana worked as a Reservations Sales Specialist at The Ritz London. Zuzana then joined Go Find It Technologies in 2014 as a Client Success Manager, where they managed over 40 clients in the hotel industry. In 2015, they moved to Beem and held roles as a Client Success Manager and later as the Head of Client Success and Operations. At Beem, they acquired and grew the company's largest accounts, implemented key features based on client feedback, and played an active role in fundraising efforts. Zuzana joined Unbabel in 2017 as the Manager of Strategic Partnerships, supporting the company's commercial growth and expansion. Zuzana then held positions as the Global Partner Lead and Director of CX Revenue before becoming the Director of Growth Accounts in 2023. Overall, Zuzana has a proven track record of driving business growth and customer success in their previous roles.

Zuzana Madarova earned their Bachelor of Arts (BA) degree in International Tourism Management from Solent University between 2010 and 2013. In addition, they pursued European Studies at De Haagse Hogeschool / The Hague University of Applied Sciences from 2011 to 2012. Zuzana also holds certifications in Sales Leadership Program from SaaSy Sales Leadership (obtained in 2021), Luxtra Sales Training from Signature Worldwide (obtained in 2014), and Deutsches Sprachdiplom B2 from Goethe Institut (obtained in 2010).