Lakshana Balasubramanian

Lakshana Balasubramanian is a seasoned professional with extensive experience in customer success and technical support, currently serving as a Senior Customer Success Manager at Unbxd Inc., A Netcore Company since September 2022. Prior roles include Customer Success Manager at RFPIO Inc. and Technical Account Manager at Freshworks, where responsibilities encompassed managing customer relationships, troubleshooting technical issues, and enhancing customer satisfaction. Lakshana began the career as a Technical Support Engineer at CSS Corp and gained valuable experience as an Engineering Intern at Bharat Heavy Electricals Limited. Additionally, Lakshana co-founded and managed operations for an online clothing store, showcasing strong leadership and operational skills. Educational qualifications include an Engineer’s Degree in Electronics and Communication Engineering from Kathir College of Engineering.