Ms. Rosalind Jenkins has extensive experience in health care and customer service, currently serving as the HCS Billing Service Supervisor at UNC Health Care since September 2003, where oversight of revenue cycle representatives in the Pre-Service department is a primary responsibility. Prior roles include Administration Support Supervisor at UNC Health Care, focusing on professional development and staff training, and patient business associate roles at SunTrust Bank, where responsibilities included customer service and product recommendations. Ms. Jenkins holds a Master of Health Administration from Pfeiffer University and a Bachelor of Arts in Business Administration with a marketing focus from Campbell University, alongside a high school diploma in Business from Julia Richman High School.