Carol Souza

Carol Souza is a Senior Customer Success Manager at Uncover, with experience in leading customer lifecycle management focused on onboarding, adoption, and retention. Previously, Carol served as a Customer Success Analyst at SimilarWeb, where tailored onboarding training was provided and strategic business plans were developed. At Kenlo, Carol contributed to identifying prospecting opportunities and enhancing existing customer solutions, while the role at Galva Mogi involved administrative support. Early career experience includes working as a Child Care Specialist at Au Pair in America and a Tax Analyst Assistant at Confisc. Carol Souza holds a Bachelor's degree in International Affairs from ESAMC, obtained between 2020 and 2024.