Joanne Dela Cruz is a seasoned retail professional with extensive experience in supervisory and managerial roles. Currently serving as a Store Supervisor at Al Shamsi Holdings since August 2022, Joanne previously held positions such as Assistant Manager at Hampstead Group from March 2021 to July 2022, and Store Supervisor at Godiva Chocolatier from March 2014 to May 2020, where responsibilities also included serving as an in-store learning coach. Earlier experience includes a Store Incharge role at Galadari Food & Beverage Division (Baskin-Robbins®) from June 2009 to November 2013.