Underground Cellar
Kelsey Mackendorf is the current head of customer experience at Underground Cellar. Kelsey has also held the position of head of customer service at Gobble and senior manager of customer support at Bungalow. Prior to their work in the customer service industry, Kelsey worked as the head of community at Din and as a community advocate at Good Eggs. Kelsey has a passion for helping others and ensuring that they have a positive experience. Kelsey is dedicated to their work and takes pride in their ability to resolve customer issues and create lasting relationships.
Underground Cellar
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Underground Cellar is a leading wine e-commerce company that is changing the way wine is bought and sold in the $70B consumer US wine market through ‘gamification’. Underground Cellar provides a unique and exciting experience that gives wine buyers great value by using upgrades instead of discounts. Wine sellers love Underground Cellar too as it allows them to quickly sell bottles while protecting their brand.