Paulette Drake has extensive experience in the telecommunications industry, currently serving as a Tech Analyst at Verizon Wireless since August 2008, where responsibilities include troubleshooting telephony products for call centers. Additionally, Paulette has been with Unicel since July 1996 as a Call Center Specialist, focusing on the Avaya 8710 phone system and call routing for customer service centers. Paulette's education includes attendance at Alexandria Technical from 1985 to 1986.
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