Frank Gambino

Frank Gambino has extensive experience in the field of technical writing and content development. Frank started their career as a Public Relations/Marketing Intern at The Frick Art & Historical Center in 2000, where they gained experience in designing website layouts, writing site content, and generating web-tracking graphs.

Afterward, Frank worked as a Technical Writer at The Robotics Institute, Carnegie Mellon University in 2007. Frank designed and wrote instructions for assembling robots, developed curricula for community robotics workshops, and collaborated with designers to create web content for educational robotics projects.

Frank then worked as a Graduate Student at Carnegie Mellon University from 2006 to 2007. In this role, they wrote and designed software documentation, collaborated on a website redesign proposal, and designed various documents such as magazine spreads and brochures.

From 2001 to 2009, Frank worked as a Freelance Writer, Editor, and Designer. During this time, they enhanced the usability and accessibility of web content for a SAN software company, edited scholarly essays, and co-wrote and edited medical and sociology journal articles.

In 2009, Frank joined TimeSight Systems as a Technical Writer. Frank wrote and designed the entire technical documentation set for the company, established design guidelines, and created templates for technical and user documentation. Frank also wrote and edited content for the company's website.

Frank continued their career at Oracle from 2011 to 2012 as a Technical Writer. Frank applied principles of topic-based authoring and single-source content development to produce user documentation and online help for health science software. Frank also improved documentation team productivity by transferring existing content into a content management system and designing internal learning materials.

From 2012 to 2014, Frank worked at Hewlett-Packard as an Instructional Designer. Frank developed e-learning lessons for training courses targeting the New Jersey Motor Vehicle Commission employees, created learning checks, and collaborated with various teams to resolve defects and update requirements documents.

Most recently, Frank worked at UniFocus as a Senior Content Developer since 2015. In this role, they planned and implemented content strategies for end-user documentation, wrote and edited information products, developed and governed documentation styles and standards.

Summarized, Frank Gambino has over 20 years of experience in technical writing and content development, with notable roles at UniFocus, Hewlett-Packard, Oracle, TimeSight Systems, and as a Freelancer. Frank has expertise in creating user documentation, writing online help, collaborating with teams, and designing templates and guidelines for documentation.

Frank Gambino earned a Bachelor of Arts degree in Nonfiction Writing and Political Science from the University of Pittsburgh, where they studied from 1996 to 2000. Later, they pursued a Master of Arts degree in Professional Writing from Carnegie Mellon University from 2006 to 2007.