Rolando (Ron) Perez

Hardware Product Manager at Unifocus

Rolando (Ron) Perez has had a diverse work experience spanning several companies and roles. Rolando (Ron) began their career in 1987 as a Help Desk System Support Analyst at Compass Computer Services, where they provided telephone hardware and software support. Rolando (Ron) then moved on to AMR Information Services in 1989, working as a Sr. Systems Support Analyst and Help Desk Supervisor. In this role, they supervised the help desk, provided telephone support, and performed quality assurance analysis of Hilton's property management system.

In 1993, Perez joined The Sabre Group as a LAN Support Analyst and Field Communications Representative, providing hardware and software support to users at DFW Airport and Corporate Offices. Rolando (Ron) supported NetWare File and Print Server connectivity, Windows PCs, MS Office apps, and x25 connectivity.

From 1995 to 2000, Perez worked at CompuCom Systems as a Team Lead and Sr. Network Engineer, where they supervised the Network Services' Server Support group and coordinated installation and testing of various systems and network infrastructure.

In 2000, Perez held positions at Real Time Consulting as a Client Server Engineering Consultant and at Trendec, Inc. as an I.T. Consultant and Project Manager. In these roles, they provided consulting services and project management for various I.T. solutions projects.

Perez then returned to Unifocus, LP in 2003 as a Sr. Software Specialist, providing technical support for the Watson Financial products suite. Rolando (Ron) conducted user training, made configuration changes, and performed installations and application support.

In 2008, Perez worked briefly at Allegro Development as a Customer Support Analyst, providing application support for Energy Trading and Resource Management software.

Also in 2008, Perez rejoined Unifocus, LP as a Hardware Product Manager. Here, they managed projects for new Time and Attendance Hardware implementations, as well as testing, configuration, support, and development of Time & Attendance Hardware. Rolando (Ron) also served as a liaison with vendors providing hardware products for the Time & Attendance application.

Prior to their professional career, Perez held various operations positions at different companies from 2002 to 2003.

Rolando (Ron) Perez's education history begins with their completion of a Bachelor of Arts degree in Education, with a minor in Science, from the University of Central Florida. However, the specific start and end years of their time at this institution are not provided. Prior to attending the University of Central Florida, Ron attended Clewiston High School, where they completed their high school education. No further details regarding their high school education are given.

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