Susanna Briggs, CMP

Susanna Briggs, CMP has a comprehensive work experience in the hospitality industry. Susanna currently works as a Client Success Manager at Unifocus since August 2019. Prior to that, they worked at Marriott International from December 2016 to August 2019, where they served as a Manager and played a key role in a major restaurant renovation project. Susanna also has experience working at Great Wolf Lodge as a Director of Conference Services & Banquets from December 2008 to December 2016, where they ensured the successful outcome of meetings and events. Susanna started their career at Gaylord Entertainment in 2003, where they held various roles such as Operations Training Manager and Conference Coordinator, gaining expertise in training and coordinating convention groups. Before that, they worked as a Corporate Travel Agent at Anthony Travel from 2002 to 2004.

Susanna Briggs, CMP has a Bachelor of Education degree from Austin Peay State University. Susanna also obtained an Associate of Arts degree in General Studies from the University of MD (European Campus) between 1987 and 1989. Prior to that, they attended Munich American High School (MAHS) from 1984 to 1987. In terms of certifications, they are a Certified Hospitality Trainer through the American Hotel & Lodging Association, which they obtained in June 2006. Susanna also holds a CMP certification. Susanna has additional certifications in Six Sigma and Train The Trainer, although specific details such as the institutions and years of obtaining these certifications are not provided.