Support Team
About
The Support Team at Unilink ensures the seamless operation and maintenance of Unilink's software applications and integrated digital solutions for the criminal justice sector. They provide technical assistance, troubleshoot issues, and guide clients in using the software effectively to manage prisons and probation processes. With roles like Support Manager, Senior Support Engineer, UTS Customer Support Manager, and Software Support Analyst, the team delivers top-notch customer service and technical support to enhance security, efficiency, and rehabilitative outcomes.