Miguel Angel Zavaleta Lores is an experienced IT professional with a robust background in technology infrastructure and cybersecurity. Currently serving as Jefe de división de servicios TIC and Jefe de Infraestructura TIC at UNACEM since December 2012, Miguel has led strategic management of IT services, improved ITIL processes, and developed governance policies. Prior roles at UNACEM include Coordinador de Infraestructura TIC and Analista de infraestructuras de TI. Earlier experience includes managing network and communication technologies at Cemento Andino S.A. as Administrador de redes and providing technical support across various roles. Miguel holds a Master's degree in Ciberseguridad y Gestión de la Información and a recent Diplomado in Tecnología de la Información, alongside specialized training in cybersecurity threat detection.
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