Union Bank of Colombo
Tharindu Lokupothagama is an experienced professional in contact center management and operations, currently serving as the Head of Contact Centre at Union Bank of Colombo since July 2023. Prior to this role, Tharindu held the position of Associate Manager Contact Centre at National Development Bank PLC from March 2022 to July 2023 and progressed through various roles at Union Bank of Colombo, including Officer Contact Centre Operations from May 2020 to March 2022. Tharindu also gained valuable experience at Standard Chartered Bank, working as a CDD Risk Analyst and Officer for Priority Clients between December 2013 and April 2020. Academic qualifications include a degree in IT, Computer Software Engineering, and Management Information Systems from BCS, The Chartered Institute for IT, complemented by foundational education at Trinity College Kandy from 1998 to 2011.
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Union Bank of Colombo
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Union Bank of Colombo PLC is a Sri Lanka-based commercial bank. The Bank's principal activities are Commercial Banking and related financial services, namely, accepting deposits, personal banking, trade financing, off-shore banking, resident and non-resident foreign currency operations, corporate, small and medium-sized enterprise (SME) and retail credit, project and micro financing, lease financing, hire purchase, bancassurance, pawning, automatic teller machine (ATM) facilities, telebanking, Internet banking facilities and factoring. The Bank operates through segments, including Corporate, Treasury, SME, Retail and Other Group Companies. The Bank offers a portfolio of products and services to retail, SME and corporate segments. It serves agriculture and fishing, manufacturing, tourism, transport, construction, traders, financial and business services, infrastructure and other services, among others. The Bank operates a branch network of over 65 branches.