Joan Cabanos

Joan Cabanos is a skilled professional with extensive experience in customer service and digital support roles. Currently serving as a Digital Support Officer at UnionBank of the Philippines since June 2022, Joan effectively addresses client inquiries using the Salesforce platform and manages specialized cases for VIP account holders. Previous experience includes a role as a Social Media Marketing Specialist at Massage Manila / La Casita Restaurant, where Joan developed social media campaigns, and as a Customer Service Representative at TaskUs, responsible for managing technical support and account inquiries. Earlier positions included serving as a Production Manager at EON Group and a Customer Service Consultant at Sutherland for Spotify. Joan holds a Bachelor's degree in Communication Arts from Miriam College, completed in 2014.