Jessica Litherland

Jessica Litherland is a seasoned professional with extensive experience at Union Pacific Railroad, where current roles include Sr Manager of Fleet Management and Operations Manager I for the Intermodal Gate Reservation system. Responsibilities encompass ensuring operational efficiency in intermodal ramps and managing the auto part boxcar network to meet customer expectations. Previous positions within Union Pacific featured roles such as Manager II Service Recovery Auto, Sr Manager Premium Operations, Intermodal Customer Care Manager, and Manager of eBusiness, where Jessica demonstrated a commitment to customer service excellence, proactive problem resolution, and process improvement. Jessica holds a Bachelor's Degree in Business Leadership from the College of Saint Mary.