Kelly MacPherson


As Chief Technology Officer of Union Square Hospitality Group, Kelly is responsible for the development and execution of USHG’s technology strategy and oversees all tech systems and team members. In her role, Kelly fosters innovation, maximizes operational efficiencies, and enables data-driven decisions to grow our brands and optimize the guest experience at each and every touchpoint.

A visionary and business savvy executive with over 20 years of experience, Kelly has an extensive background in strategy, development, execution, and operations across IT, shared services, and advisory roles. As Chief Information Officer for Restaurant Brands International, Kelly transformed the company mindset, aligned stakeholders, and set in motion an M&A blueprint that enabled rapid technology integration of both the Tim Hortons and Popeyes brands. In prior roles, Kelly worked with high-profile global brands including Abercrombie and Fitch and Hard Rock Café International to drive international expansion; multimillion growth drivers, and cost savings through technology modernization.

Roles at Union Square Hospitality Group

  • CTO

    Current role

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