Van Dao

Van Dao is an accomplished Technical Support Implementation Specialist II at Union Street Media since November 2021, previously serving as a Technical Support Specialist. Prior experience includes roles at MyWebGrocer from May 2007 to August 2009, where responsibilities encompassed managing the development and maintenance of over 50 retailer websites, eliciting client requirements, coordinating resources, and training team members. In addition, Van Dao developed and maintained multiple retailer marketing websites, ensuring compliance with web standards and client satisfaction. Earlier experience as a Graduate Assistant at California State University, Fullerton involved providing customer support for an online learning platform. Educational qualifications include a Bachelor's degree in Computer Science and Economics from Trinity College-Hartford and a Master's degree in Information Systems from California State University, Fullerton.