Pranav Pandya

Pranav Pandya is a seasoned customer service professional currently serving as the Customer Service Manager at Unipath Solutions LLP since December 2018, where a notable 97% CSAT score has been achieved by providing prompt support and processing over 350 client queries daily. Previous roles include Sr. Process Associate at Pandit Ventures Pvt. Ltd., where responsibilities included managing the e-commerce department for GaneshaSpeaks.com, and Customer Service Representative at LOGIN INFOCOM PRIVATE LIMITED, where Pranav effectively handled customer inquiries for BOSI TOOLS UK on various platforms. Additionally, experience as a Process Associate at Golden Tours and a Senior Customer Service Representative at Motif, Inc. contributed to strong customer relationships and high satisfaction ratings. Academic qualifications include an MSc in Computer Engineering from Saurashtra University and a Bachelor's degree in Commerce from Shree P D Malaviya College, among others.