Julio Prato

Julio Prato is an accomplished professional with extensive experience in leading service operations and customer success initiatives across multiple organizations. Currently serving as Senior Director of Professional Services - Global Delivery at Uniphore since 2018, Julio directs the execution strategy for services operations and project portfolios. Previously, Julio held roles such as Global Program Manager for Customer Success at PrimeRevenue, Senior Director of Professional Services at Verint, Executive Director of Professional Services at Jacada, and Global Director of Service Delivery at SpinVox. Julio holds a Bachelor's degree in Computer Science from the University of North Carolina at Charlotte.