Kumaran Shanmuhan

Vice President, Strategic AI Consulting at Uniphore

Kumaran Shanmuhan is an experienced executive in the field of technology and consulting, currently serving as Vice President of Strategic AI Consulting at Uniphore since October 2021, where responsibilities include overseeing strategic AI initiatives and reporting directly to the CEO. Previously, Kumaran held key roles at Jacada, including Chief Growth Officer, where transformation of marketing strategies and successful M&A activities with Uniphore were achieved, and Global Vice President of Solutions, focusing on developing innovative customer experience solutions for enterprise clients. Additional experience includes co-founding Apparity, LLC, ensuring risk mitigation for CFOs, and managing technology projects at TATA Consultancy Services. Kumaran holds an MBA in Marketing and Strategy from Northwestern University and a Bachelor's degree in Electronics and Instrumentation Engineering from Birla Institute of Technology and Science, Pilani.

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