Shon Neditch

Shon Neditch is currently the Director of CX Operations at Uniphore, responsible for customer experience and enabling GTM global operations. Prior to this role, Shon held positions such as Senior Director of CX Operations at Clear Capital, Strategic Business Advisor at NetServ, Director of Operations at View, Inc, and Head of Business Development & Operations at OneCloud Consulting, Inc. Shon has a strong background in data strategy & operations, cross-functional leadership, account renewal policy, CS policy & governance, business and operations content development, and Gainsight procurement. Shon's experience spans various industries and functions, showcasing a diverse skill set in operations management and customer experience.