Spencer Griffin

Spencer Griffin currently serves as the Director of Product Management for Voice Capture at Uniphore since April 2023, while also holding the position of Head of Product at Red Box since August 2021. Previously, Spencer held significant roles at O2 (Telefónica UK) from July 2013 to August 2021, including Head of Customer Experience Platforms and Head of Solutions Architects. Experience also includes being Head of Architecture at Capita Customer Management and working at Capita IT Services as Lead Technical Architect - Telephony, where strategic development for voice technology was a primary focus. Earlier career milestones include roles as Global Strategic Architect at Avaya, Avaya Solutions Specialist at BT Global Services, and Pre-Sales Support/Solutions Architect at Avaya. Spencer's educational background includes attendance at Solihull College of Technology from September 1986 to June 1990.