Ashley Brown

Ashley Brown is an experienced IT professional with a strong background in service management and delivery. Currently serving as the IT Services Delivery Manager at Uniserve Group since October 2020, Ashley has developed comprehensive IT service definitions and implemented robust Service Management policies, enhancing operational efficiency and service quality through ITIL best practices. Prior experience includes roles such as Service Manager and Service Desk Manager at Cath Kidston, where Ashley instituted ITSM-based management processes and successfully led teams to support business objectives. With a career beginning in software testing and extending through significant managerial positions, Ashley brings a wealth of experience in IT service environments across various organizations. Educational qualifications include a BSc (Hons) in Geology from the University of Bristol, complemented by A Levels in Geology, Maths, and Economics from Westcliff High School For Boys.