Kylee Gray is an experienced technical writer currently employed at Unison Networks Ltd since September 2019, where responsibilities include documenting policies and processes to uphold ISO standards. Prior experience includes a role as Assistant Account Manager at QBE Insurance, where Kylee established operational processes in a remote branch, and various positions at IAG New Zealand, spanning from Loss Adjuster to Team Manager over a successful six-year tenure. Additional roles include Broker Support at Apex Group, Functional Business Analyst at Insoft NZ, and Student Administrator at UpSkill NZ Ltd. Education includes qualifications from the Australian & New Zealand Institute of Insurance and Finance and Northland College NZ.