Chethan Shanthappa

Chethan Shanthappa has a diverse work experience spanning various roles and industries. Chethan is currently working at UniSuper as a Manager of Technical Business Analysis since July 2021. Prior to that, they worked at Digital Frontier Partners as a Senior Business Analyst from November 2020 to July 2021. Chethan also held the role of Senior Business Analyst at Kinetic IT from July 2019 to November 2020, where they worked with Victoria Police to deliver cyber secure modern workplace solutions.

Before that, Chethan worked at DXC Technology as a Business Analyst from April 2018 to July 2019, where they provided services to clients like Latitude Financial Services, KMART Australia, and AMP. Chethan also worked at Datacom as a Business Analyst from March 2014 to April 2018, where they assisted clients such as Medibank, Australian Red Cross Blood Service, Toyota Australia, and the Department of Health in their business and IT transformation journeys.

Prior to that, Chethan served as a Business Process Analyst at Melbourne Airport from September 2012 to December 2013, where they developed AS-IS and TO-BE business processes for the customer interaction and management system at the international departure and arrival terminal.

In addition, Chethan was a Full-time Student at the University of Melbourne from August 2011 to July 2013. Chethan also worked as a Process Consultant at Ciber Global from May 2010 to June 2011, where they collaborated with clients from the airline, logistics, and hospitality industries to improve their service management processes based on ITIL V3 guidelines.

Furthermore, Chethan worked at IBM as a Process Coordinator from December 2007 to May 2010, where they were involved in IT network infrastructure and middleware application support management for IBM Global Financing module IGF. Chethan coordinated changes related to maintenance, migration, and upgrade activities for the hosted IT infrastructure.

Overall, Chethan Shanthappa has extensive experience as a Business Analyst and has successfully assisted various clients in their business and IT transformation journeys across different sectors.

Chethan Shanthappa completed their Bachelor of Engineering in Biotechnology from Visvesvaraya Technological University from 2003 to 2007. Chethan then pursued a Master of Science degree in Information Systems from the University of Melbourne from 2011 to 2013.

In addition to their formal education, Chethan Shanthappa has also obtained multiple certifications. These include a Certificate of Completion from DataKitchen DataOps Academy in March 2023, AWS Certified Cloud Practitioner from Amazon Web Services (AWS) in January 2022, Microsoft Certified: Azure Fundamentals and Microsoft Certified: Security, Compliance, and Identity Fundamentals from Microsoft in October 2021, Jira Essentials (Cloud) and Jira Essentials (Server) from Atlassian in February 2021, Foundations of The Fourth Industrial Revolution (Industry 4.0) from LinkedIn in April 2020, CBAP from IIBA in December 2017, The Open Group Certified: TOGAF® 9 Certified from The Open Group (year not specified), ServiceNow Foundations eLearning from ServiceNow in July 2016, ITIL V3 Intermediate - Release Control and Validation from Simplilearn in August 2015, AWS Business Professional from Amazon Web Services in March 2015, PMI Agile Foundation Certified from Project Management Institute in December 2014, Project Management Professional - PMP from Project Management Institute in March 2012, Certified Technologist from Australian Computer Society (ACS) in January 2012, ITIL V3 Intermediate– Service Operations from APMG International in May 2011, ITIL V3 Foundation from EXIN in March 2010, and Certified SAFe® 4 Scrum Master from Scaled Agile, Inc. (year not specified).