Eddie Hernandez

Customer Experience at Uniswap Labs

Eddie Hernandez has a diverse work experience spanning several industries. Eddie is currently employed at Uniswap Labs as a Customer Experience team member since June 2022. Prior to that, Eddie worked at Better from January 2020 to April 2022, where they held roles as an Issue Resolution Specialist and later as a Closer.

Before joining Better, Eddie had a position at YMCA of Greater Charlotte, where they served as a Sales and Service Lead (Evening MOD) from December 2018 to December 2020. In this role, they focused on selling memberships and acquiring new donors, organizing fundraising events, and establishing community partnerships. Eddie also collected feedback from donors and members to inform future programs and events.

From January 2019 to January 2020, Eddie worked at Verizon as a Solutions Specialist Lead. In this position, they sold various communications products, provided troubleshooting assistance to customers, and identified opportunities for additional services.

Eddie's previous experience includes serving as a Senior Account Manager at Mi Casa Tax Pro Inc. from January 2009 to June 2018. Eddie was responsible for increasing client retention and acquiring new accounts. Eddie also built partnerships with local universities to conduct tax education seminars and increase business from graduates.

Additionally, Eddie has held various assistant and intern roles. Eddie served as a Team Operations Assistant at USA Football, an Event Operations Assistant - Volunteer at Boomer Esiason Foundation, an Event Operations Assistant at NCAA, and an Athletics Compliance Coordinator - Intern at Stony Brook University, all in 2012. Furthermore, Eddie worked as an Operations/Coordinator - Intern at Drive Sports and Entertainment, Inc. from January 2009 to December 2009.

Through their work experience, Eddie has developed skills in customer service, sales, event management, partnerships, and team coordination.

Eddie Hernandez holds a Bachelor's degree in Social Sciences from St. John's University. Eddie also obtained a Master's degree in Professional Studies from the same institution. No specific information regarding the start and end years of their education is provided.

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