MB

Magdalena Buszta

Global Head Of Support For Erpx at Unit4

Magdalena Buszta is a highly experienced individual who has held various leadership roles in customer support, sales planning, and project management. With a strong background in Dutch/Flemish language and literature, Magdalena has successfully led support teams, introduced structural changes to improve efficiency, and implemented virtual chat solutions. Magdalena's expertise in managing customer service standards, training employees, and analyzing data have contributed to significant improvements in customer satisfaction and operational performance within various companies such as Unit4, UPS, and Capgemini. Their diverse experience and educational background demonstrate their proficiency in communication, leadership, and project management skills.

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Timeline

  • Global Head Of Support For Erpx

    December, 2021 - present

  • Global Head Of Transformation Execution - Customer Support

    June, 2020

  • Global Head Of Support For Unit4 PSA Suite

    June, 2018

  • Customer Support Operations Manager

    December, 2017

  • PCB & Service Desk Team Manager

    September, 2015

  • Customer Support Centre Team Lead

    June, 2015

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