Nicole Sylvas

Nicole Sylvas, MA, is a seasoned professional in customer success and program management with extensive experience in healthcare and social services. Currently serving as a Customer Success Manager at Unite Us since March 2022, Nicole previously held similar roles at Strata Health U.S. and various positions within Centene Corporation. With a strong background in managing teams, overseeing client satisfaction, and implementing strategies for member engagement and care, Nicole has demonstrated proficiency in quality assurance, training, and operational performance. Nicole’s educational credentials include a Master of Arts in Rehabilitation & Mental Health from the University of South Florida and a Bachelor of Arts in Psychology from Florida Agricultural and Mechanical University.