James F.

Information Technology Help Desk Technician II at United Ag & Turf

James F. possesses a diverse background in information technology and agricultural sciences. Currently serving as an Information Technology Help Desk Technician II at United Ag & Turf since March 2019, James F. manages network equipment and resolves escalated technical issues while previously assisting 50 retail locations with device setups and troubleshooting. Prior experience includes roles in agricultural management and education, with a focus on training interns at World Hunger Relief Inc. and teaching agricultural sciences at UT--UCS Methodist Children's Home. James F. also has a strong foundation in customer service, demonstrated during previous positions at JB Hunt Transport Services, Lowe's Home Improvement, and Johnson's Backyard Garden, where responsibilities included delivering and installing appliances as well as sorting and packing produce. James F. holds an Associate of Arts and Sciences in Cyber Security, a Master of Agriculture in Agricultural Development, and a Bachelor's degree in Communication and Criminal Justice.

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