Rachel Walker

Rachel Walker serves as Managing Director at United Airlines, a position held since August 2011, where previous roles included Director/Managing Director of Innovation & Solutions and Director of Customer Service Delivery Tools & Technology. Rachel's background also includes experience as Sr. Manager of eCommerce Planning and Scoping and Manager of Merchandising Operations and Fulfillment at United Airlines. Prior to this, Rachel worked at Continental Airlines from March 2010 to July 2011 as a Senior Analyst in Self Service Applications. Rachel holds a Bachelor's degree in Wildlife, Fish and Wildlands Science and Management from Texas A&M University.