Syed Shahbaz Azam

Syed Shahbaz Azam is an experienced product analyst and owner with a strong background in facilitating stakeholder meetings, documenting business requirements, and implementing scalable IT solutions. Currently serving as a Product Owner for United Airlines' IT and Ancillary booking products since April 2018, Syed has successfully managed multiple projects using agile methodologies, engaged with cross-functional teams, and led user acceptance testing to ensure the delivery of high-quality products. Previous roles include Business Analyst/Product Owner at Gate Gourmet and various positions at PCTEL, Nexgen Wireless, and Sears Holdings Corporation, showcasing a diverse skill set in project management, quality assurance, and customer support. Syed's expertise also encompasses mentoring junior team members and using data analytics to enhance product performance.