Faith Adewale

CX Partner Process Design And Optimization at United Bank for Africa

Faith Adewale is a Customer Experience Specialist at Workforce Group since January 2023, where responsibilities include gathering and analyzing customer feedback, enhancing customer satisfaction, and providing effective support to clients. Previously, Faith served as a Customer Experience Expert at UBA Group from December 2021 to December 2022, focusing on handling customer complaints and inquiries and identifying solutions based on customer needs. Earlier experience includes a teaching role at Unique Heritage College from June 2021 to November 2021, which involved curriculum review, lesson presentation, and individualized student instruction. Faith holds a Bachelor of Arts degree in History from Kwara State University, Malete.

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Lagos, Nigeria

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