Karen Parinisi Mba, Pmp, 6sigma Bb, Change Mgmt

Karen Parinisi is an experienced Delivery Operations Director at United Concordia Dental, where a career spanning over 15 years has been marked by significant contributions to process improvement, project management, and operational efficiency. Key accomplishments include leading the Account Installation, Enrollment & Billing functions, implementing lean principles that increased customer satisfaction by 58%, and achieving substantial cost savings through strategic project initiatives. Karen's expertise in project management was demonstrated through the successful establishment of the Project Management Office and the creation of a standardized onboarding process that eliminated installation penalties. Karen Parinisi holds a Master of Business Administration from Lebanon Valley College and dual Bachelor's degrees in Accounting and Finance from Penn State University.