Maria O'Flaherty is a professional with a strong background in customer service, sales, and management. Maria has held various roles such as Contact Centre Supervisor, Online Operations, and Sales Advisor in reputable companies like United Hardware, Bunzl Irish Merchants, and DID Electrical. Maria is known for their ability to mentor and lead teams to deliver excellent customer support, resolve complaints efficiently, and increase sales through strategic campaigns. Maria has a proven track record of meeting targets, setting KPIs, and implementing training programs to improve customer service quality. Additionally, Maria is skilled in fraud detection, staff management, and stock control.
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