Madeleine Hall

Madeleine Hall is an experienced professional in the insurance and healthcare industries, currently serving as the Lead Claims Analyst at United Heritage Insurance since April 2016, with prior roles as Life Claims Analyst II and I, focusing on claims processing and coverage determination. Previously, Madeleine held positions including Medical Records Specialist/Administrative Assistant II at the University of Idaho, where responsibilities included managing medical records and accounts payable/receivable, and Customer Advocate at Blue Cross of Idaho, providing member support on insurance benefits and claims. Additional experience includes roles as Back Office Manager and Workflow Coordinator at Family Health Care and Saint Alphonsus, overseeing clinical workflows and coordinating office operations. Madeleine began their career as a Medical Assistant Administrator/New Patient Coordinator at Pain Care Boise, managing patient interactions and assisting with surgical procedures. Educationally, Madeleine holds an Associate’s Degree in Medical Office Management/Administration from the American Institute of Health Technologies.