Alma Alma Reed-Herrera

Alma Alma Reed-Herrera is an experienced professional with a diverse background in customer service, scheduling, and employment assistance. Currently serving as a Medical Scheduler and Customer Service Representative at Neighborhood Health since March 2018, Alma handles high-volume call management and schedules clients for multiple medical and dental offices. Alma also works as a Reemployment Eligibility & Assessment Specialist for the Kansas Department of Commerce, facilitating workshops and providing clients with essential tools for employment while managing a substantial caseload. Previous roles include Office Administrator/Recruiter at Remedy Intelligent Staffing, Assistant Family Educator at Child Start - Early Head Start, and positions in shipping, receiving, and inventory management at Universal Products Goddard and Perfekta Aerospace. Alma's multifaceted expertise encompasses effective communication, client relationship building, and administrative support across various sectors.