Paul Torres

Call Center Manager at United Teletech Financial FCU

Paul Torres is an accomplished operations and performance leader with over 30 years of experience in customer care and sales operations. Currently serving as Call Center Manager at United Teletech Financial Federal Credit Union since April 2019, Paul monitors call center operations, prepares budget reports, and develops staff training programs. Prior roles include SMB Sales Consultant at Paychex, Customer Care Operations Supervisor at Vonage, and various managerial positions at AT&T, where significant achievements included enhancing team performance and implementing strategies to combat fraud. Paul is recognized for driving productivity goals and fostering the success of new employees through effective coaching and support. Educational background includes studies at Rockland Community College.

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United Teletech Financial FCU

United Teletech Financial is a not-for-profit financial cooperative serving our members and their families since 1967. Originally chartered to serve the needs of Bell Labs employees, membership to United Teletech Financial is now open to any person who lives, works, worships, attends school or volunteers in Monmouth and Ocean counties and portions of central Middlesex County. Over the years, United Teletech Financial has grown to over 23,000 members. As a financial cooperative, United Teletech Financial offers many of the same services and products as banks, with one significant difference - we're owned by our members. That means our earnings go right back to our membership in the form of better rates, fewer fees, and extra services!


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51-200

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