Alan O.

Alan O. has extensive experience in the banking industry, with roles ranging from Branch Manager at Barclays to Lead Contact Center Manager at Metro Bank (UK) to their current position as Head of Customer Experience at United Trust Bank Limited. In their various positions, Alan has successfully managed teams, implemented process improvements, and driven customer service excellence. Alan O. has a proven track record of exceeding sales targets, mentoring staff, and implementing strategies to enhance customer experience.