Nicola W.

Nicola W. has had a diverse career in data analytics and operational transformation, primarily with United Utilities since September 2008. Currently serving as the Operational Transformation Lead, Nicola's responsibilities include managing HR and L&D data, MI reporting, and analytics while overseeing a small team. Previous roles at United Utilities include Customer Services Business Insights Manager, Business Analyst - Analytics, and HR Data and Analytics Team Leader, among others. Prior to this, Nicola worked as a Credit Controller at Speedy Services from April 2001 to September 2008. Education includes an NVQ in Business Studies and Administration from St Helens College and GCSEs from Parr Community High School.