GK

Glen Kellner

Customer Service Team Lead at UnitedHealth Group

Glen Kellner has extensive work experience in various roles and positions. From 2020 to present, they worked at UnitedHealth Group as a Customer Service Team Lead, where they managed a team of 21 members and provided training, development, and performance management. Glen also optimized task and project scheduling, addressed operational challenges, and embraced emerging technologies to drive innovation. Prior to that, Glen worked at MENARDS INC from 1995 to 2016. Glen served as a Supply Chain Manager from 2012 to 2016 and an Inventory Analyst from 1995 to 2012.

Glen Kellner completed their Master of Arts (MA) degree in Human Resources Management/Personnel Administration, General from Saint Mary's University of Minnesota, where they studied from 2017 to 2020. Prior to that, they earned their Bachelor of Science (B.S.) degree in Business Administration and Management, General from the University of Phoenix, attending from 2009 to 2011. Additionally, Glen has obtained several certifications from LinkedIn, including "Leading with a Growth Mindset," "Supporting Workers with Disabilities," "Diversity, Inclusion, and Belonging," and "Uncovering Unconscious Bias in Recruiting and Interviewing." The certifications were earned in 2021, with the most recent ones obtained in July and August.

Links

Timeline

  • Customer Service Team Lead

    August, 2022 - present

  • Navigator Complex Care

    February, 2020