Brittani Ihle

Brittani Ihle, SSBB, serves as the Director of Customer Operations at Univera Healthcare since September 2014, where responsibilities include leading continuous improvement initiatives and fostering a Lean Six Sigma culture within the organization. Prior roles at Univera Healthcare involved business project management, operational process analysis, and quality auditing for individual market and government programs. Prior to joining Univera, Brittani Ihle worked at The Tower Group Companies as a Claims Liability Examiner and at LoVullo Associates, Inc. in Personal Lines Underwriting, along with experience as a Claims Supervisor at GEICO. Brittani Ihle holds a Bachelor of Business Administration degree in Business Administration and Management from Medaille University.