Johane Jean-Baptiste

Johane Jean-Baptiste is an experienced professional in the benefits and insurance sector, currently serving as a Licensed Benefit Advisor at Aon since June 2016. In this role, Johane conducts outbound calls to retirees, educates them on Medicare benefits, and assists in selecting insurance plans across multiple carriers. Additional experience includes positions as an On Call Benefit Counselor for Univers Workplace Solutions, an Independent Insurance Agent, and a Health Insurance Advisor at Optum, where Johane supported members transitioning to Medicare plans. Johane's background also encompasses coordination roles in Medicaid services and counseling, with a focus on client advocacy and problem-solving. Academic achievements include a Master of Arts in Professional Writing from New England College and a Bachelor's degree in Urban Studies from Queens College.