Kevin Dowling

Kevin Dowling is an experienced technical support professional with a strong background in network engineering and management. Currently serving as the Director of Technical Support at Universal Atlantic Systems since June 2021, Kevin previously held various roles at Evolve IP, including Support Center Manager and Network Support Engineer, where responsibilities included managing a Second Tier support team and providing advanced troubleshooting assistance. Earlier experience as a Field Engineer involved configuring and installing equipment, along with documentation for future support. Kevin began their career at ATX Communications as a Network Engineer and holds a Bachelor of Arts degree in Marketing from Hofstra University.