John Hickey is an experienced insurance professional currently serving as the Director of Sales Operations at Universal Insurance Group since July 2020, where a revenue increase of 44% was achieved within the first year. Prior to this role, John excelled as a Senior Broker at Universal Insurance Group and at Lighthouse Commercial Insurance Inc, specializing in commercial lines and risk management while holding various licenses in property & casualty, life, health, and disability insurance. John also contributed to growth at Ashmead Insurance Associates as a Commercial Lines Specialist and worked as a Commercial Lines Producer at Summit Insurance Companies. Earlier in their career, John gained experience as a Construction Estimator at Mattiola Brothers. John holds a C.P.I.A. from Westfield Insurance Academy and a Bachelor's degree in Psychology from the University of Massachusetts Lowell.
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