John Hickey

Director Sales Operations at Universal Group, Inc.

John Hickey is an experienced insurance professional currently serving as the Director of Sales Operations at Universal Insurance Group since July 2020, where a revenue increase of 44% was achieved within the first year. Prior to this role, John excelled as a Senior Broker at Universal Insurance Group and at Lighthouse Commercial Insurance Inc, specializing in commercial lines and risk management while holding various licenses in property & casualty, life, health, and disability insurance. John also contributed to growth at Ashmead Insurance Associates as a Commercial Lines Specialist and worked as a Commercial Lines Producer at Summit Insurance Companies. Earlier in their career, John gained experience as a Construction Estimator at Mattiola Brothers. John holds a C.P.I.A. from Westfield Insurance Academy and a Bachelor's degree in Psychology from the University of Massachusetts Lowell.

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