Delaney Widen

Delaney Widen currently serves as the Global Communications Manager at Universal Music Group since June 2023. Previous experience includes positions such as Head of Customer Experience at Two Front, where Delaney crafted patient experiences and implemented successful engagement strategies, and Customer Success Lead at Slab, focusing on enhancing customer experience and maintaining internal documentation. Earlier roles at Universal Music Group involved acting as the voice of the customer and managing data analytics inquiries. Delaney's career began with significant contributions as Director of Customer Success at MakeTime Inc., which later became Xometry, and included a variety of customer-facing and administrative roles. Delaney holds a B.A. in Integrated Strategic Communications from the University of Kentucky.